Scaling & Integrating an Enterprise Training Ecosystem

01.

Identifying Structural Gaps

I was engaged to stabilize and redesign a pre-existing enterprise training program that lacked sequencing, rollout discipline, and cohesive communication. Stakeholders were misaligned, execution was fragmented, and associates lacked visibility into expectations and pacing.

The objective: transform a disconnected initiative into a scalable, integrated learning ecosystem.

02.

Designing for Scalable Execution

I restructured the program into a progression-based pathway, creating clarity around sequencing, ownership, and rollout milestones.

Key actions included:

  • Re-sequencing curriculum into a navigable learning progression

  • Establishing milestone-driven rollout governance

  • Realigning cross-functional stakeholders to clarify execution accountability

  • Redesigning enrollment communications for clarity, hierarchy, and actionability

This phase shifted the program from reactive coordination to structured, scalable execution.

03.

Systemizing Delivery

To operationalize the redesign, I partnered with LMS stakeholders to integrate the program into our internal learning platform.

This enabled:

  • Centralized completion tracking

  • Clear session logistics (facilitator, timing, access points)

  • Automated calendar integration

  • Real-time learner transparency

The result was a fully systemized delivery model — reducing confusion and reinforcing accountability at scale.

04.

Activating the Audience

Recognizing that associates often waited months between virtual sessions, I developed a monthly lifecycle engagement campaign distributed to 600+ participants.

Rather than reiterating program logistics, the newsletter strategically bridged internal programming with third-party learning content — reinforcing key insights, connecting learning themes, and sustaining momentum between sessions.

This created continuity across platforms and kept participants informed, engaged, and on pace throughout the program journey.

05.

Driving Measurable Impact

  • Increased voluntary participation in supplemental trainings by 50%

  • Improved sequencing, visibility, and execution alignment

  • Reduced learner confusion and missed sessions

  • Strengthened stakeholder coordination

  • Transformed a fragmented initiative into a scalable, integrated learning ecosystem

The model’s effectiveness was reinforced by stakeholder demand for continued structured training design within the LMS in the following year, as well as the sustained continuation of the monthly engagement campaign — setting a sustainable delivery benchmark.

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Case Study 01